8. ECCAIRS 2 Help Desk

Administrators can access the E2 Help Desk through the Help Desk icon displayed on the top bar of the E2 Web Application in the right-hand corner:

Administrators can click on this icon, and the system will open the Help Desk page in a new tab on the web browser. They can start to communicate with the Help Desk through this Jira tool:

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1.1. Introduction

1.2. Accessing ECCAIRS2

1.3. Sign in

1.4. Reset Password

3.1. Queries

3.2. Libraries

3.3. Batch operations

3.4. Batch operation groups

3.5. Word Templates

4.1. Introduction

4.2. View a Taxonomy

4.3. View Release Notes

4.4. Download XML

4.5. Download CSV and XSD files

4.6. Taxonomy Management

4.7. Set Custom Taxonomy properties

4.8.

4.9. Taxonomy version number and name

5.1. Introduction

5.2. Sections

5.3. Views

5.4. Webforms

6.1 Administration menu

6.2. General Settings

6.3. Roles and Permissions

6.4. Content Management

6.5. Others

7.1. My account menu

7.2. Personal Details

7.3. Query-based notifications

7.4. Object-based notifications

7.5. Favourite Views

7.6. Custom Column

7.7. Export by Attribute

7.8. Default queries

8. ECCAIRS 2 Help Desk