Report as an Individual

As an individual registered reporter, there are two ways to submit a report:

• Online
• Offline

Please follow the links for a step-by-step guide.

Online

To report online as an individual registered reporter:

1. Sign in to access the 'Report an Occurrence' page.

2. Click the ‘ONLINE’ button next to one of the available webforms.

3. Fill out the form. Mandatory fields are highlighted —please provide the required information where available.

2. 1. Moving between topics: You can move between topics—Occurrence, Aircraft, Narrative, and Airspace—using the navigation tree on the left pane.

   1. Moving between topics: You can move between topics—Occurrence, Aircraft, Narrative, and Airspace—using the navigation tree on the left pane.

   2. Adding entries:

      1. To add a new aircraft:

         1. Click on 'Aircraft' (left pane).

         2. Select 'ADD AIRCRAFT' (top-left corner of the right-hand pane).

      2. To add a new 'Air space':

         1. Click on 'Air space' (left pane).

         2. Click 'ADD AIR SPACE' (top-left corner of the right-hand pane).

      3. To add elements under 'Occurrence':

         1. Click on 'Occurrence' (left pane).

         2. Select "ADD SUBENTITY" (top-right corner of the right-hand pane).

   3. Saving the report:

      To save a draft version, click ‘SAVE AS DRAFT’ below the form.

      The report will be stored in the 'Reports' list, accessible via the 'HOME' button at the top left of the page.

      You will also receive an email with a link to review and edit your saved draft report.

   4. Once you've completed the report, click 'CONTINUE' to proceed.

   2. If applicable, attach any relevant documents by clicking 'Select files...' or by drag and drop.

   

         The system accepts files up to 4,000 MB in total. Supported formats include:

   • Documents: .pdf, .doc/.docx, .ppt/.pptx, .xls/.xlsx/.xlsm, .xml, .rtf**, .odt**
   • Images: .jpg/.jpeg, .png, .gif, .jtif**, .heic
   • Media: .mp3, .mp4, .mov
   • Others: .e5x, .e5z, .msg, .eml**, .zip**

      ❌ Files with .dll, .exe, .sys, or unknown extensions are not allowed.

       You can add a description or remove the attached file by clicking on ‘x’ on the right.

   

        Then click ‘CONTINUE’ to proceed.

   5. If needed, you can return to the previous step using the 'PREVIOUS STEP' button.
   6. Click 'SUBMIT' to send your report to the competent Authority.
   7. You will get a confirmation saying that "You have successfully submitted your report(s).'

   Note: If any mandatory fields are left incomplete, a warning message will appear indicating which fields are missing. If you do not have the required information at the moment, you may still proceed by clicking ‘SUBMIT’.