# 1.4. Reset Password

To reset your password **if you've forgotten it,** please follow these steps:

1. Visit the E2 Reporting Portal at [https://e2.aviationreporting.eu/](https://e2.aviationreporting.eu/).

[![image.png](https://help.ci-aviationreporting.eu/uploads/images/gallery/2025-10/scaled-1680-/wUcimage.png)](https://help.ci-aviationreporting.eu/uploads/images/gallery/2025-10/wUcimage.png)

2. Click on 'SIGN IN TO ECCAIRS'. You will be redirected to the following page:

[![image.png](https://help.ci-aviationreporting.eu/uploads/images/gallery/2025-10/scaled-1680-/LWcimage.png)](https://help.ci-aviationreporting.eu/uploads/images/gallery/2025-10/LWcimage.png)

3. Click on the 'Forgot your password?' link and fill out your username (not your email):
    
    [![image.png](https://help.ci-aviationreporting.eu/uploads/images/gallery/2025-10/scaled-1680-/LpYimage.png)](https://help.ci-aviationreporting.eu/uploads/images/gallery/2025-10/LpYimage.png)
4. Click 'RECOVER PASSWORD'. You will receive an email with instructions on how to recover the password.

**If you're already signed in, you can reset your password** via your user icon:

1. Click 'Reset password' The system will display:

[![image.png](https://help.ci-aviationreporting.eu/uploads/images/gallery/2025-10/scaled-1680-/Mkjimage.png)](https://help.ci-aviationreporting.eu/uploads/images/gallery/2025-10/Mkjimage.png)

2. Fill-in the formular and click 'SUBMIT'.