Detail

The Details tab provides the following information, which is read-only:

image.png

To modify this setting the Organisation Administrator must contact its Authority to request the change. 

Responsible contact Information is displayed:

Below there is the table of User Accounts. It displays the following columns that also work as filters:

image.png

All user accounts rows are preceded by a check box to select them.

Above that check box, the system displays an ‘EXPORT’ link that is enabled when any row is selected.

Above the table of accounts, on the right side the system displays a ‘NEW USER’ button and below it a ‘Show deletion requests’ toggle.

On the last section of each row, there is a 3-dot menu providing different options depending on the status of each account, if they are disabled or block.

Edit a User account

To edit a user account:

  1. Click on the 'Edit' option of the 3-dot menu of the specific account:

image.png

The system will display the 'User Account Details' page:

image.png

   It provides the following fields:

  • Account Type: Always Organisation and not editable;
  • Authority: Not editable;
  • Organisation: Not editable;
  • Username: Not editable;
  • Description: Optional free text field;
  • Creation Date: Automatically generated, not editable;
  • Modification Date: Automatically generated, not editable;
  • Last Activity: Automatically generated, not editable;
  • Disabled toggle: If activated, the account is disabled;
  • Blocked toggle: If activated, the account is blocked;
  • API User toggle: If activated, the account can access the platform programmatically via its API. This allows organizations to integrate E2 with their own internal systems for reporting, retrieving, and managing aviation safety occurrences.

The Properties information provides the following information:

  • First Name: mandatory, free text;
  • Last Name: mandatory, free text;
  • Phone: Optional, numeric field;
  • Email address: mandatory, email format is required;
  • Preferred language: English is set and it is not editable;
  • Job Title: Optional, free text field;

The Roles section displays a table containing a unique 'Roles' column, which also functions as a filter. Each row includes a 'Select' checkbox column, allowing the administrator to choose the role.

The following predefined roles are available:

  • M2M;
  • Organisation Administrator;
  • Organisation Autoffilled Attributes;
  • Reporter;
  • Preparator;
  • Preparator Limited.

Note that the Reporter, Preparator and Preparator Limited are excluding each other. A user can only have one of those three roles at the same time.

  1. Make any necessary changes to the fields that are open for editing.
  2. Ensure mandatory fields are completed.
  3. Review and Update Roles (if needed).
  4. Click ‘Save’. The Table of User Accounts will be updated accordingly.

Assign webforms to users

To assign webforms to a user account, follow these steps:

  1. In the 'USER ACCOUNTS' table, click the three-dot menu next to the desired account and select 'Assign Webform'

image.png

The system will open the Assign Webforms window. The window is divided into two panels:

image.png

  1. You can:
  1. Click 'SAVE' to confirm (the system will store the selected webforms for the specific user account) or click 'CANCEL' to discard changes.

Disable and enable a user account

Disable a user account

To disable a user account:

image.png

  1. Click ‘Disable’ from the 3-dot menu of the desired user in the 'USER ACCOUNTS' table. A confirmation message will appear.

image.png

  1. Click 'YES' to confirm the action (or 'NO' to cancel). The system disables the account.

When an account is disabled, it is also automatically blocked. Both 'Disabled' and 'Blocked' columns will show a green tick.

image.png

Enable a user account

To enable and unblock a user account:

  1.  Click ‘Edit’ from the 3-dot menu:

image.png

The system will open the 'User Account Details' window:

image.png

  1. Slide the ‘Disable’ and ‘Blocked’ toggles to the left to deactivate them: 

image.png

  1. Click ‘SAVE’ to enable the user accounts.


Export user accounts

To export user account data to Excel files, either individually or multiple a once. Follow the steps below for each method:

Individual Export

To export a single user account:

  1. Click ‘Export’ from the 3-dot menu of the desired user in the 'USER ACCOUNTS' table.

image.png

The system will automatically generate and download an Excel (.xlsx) file with the data of the selected account.

Multiple Export

To export multiple user accounts at once:

  1. Select the checkboxes next to the accounts you wish to export from the 'User Accounts' table:

image.png

  1. Click 'Export' button located above the table:

image.png

  1. A confirmation message will appear indicating that the export is being processed:

image.png

Once complete, a ZIP file containing the exported Excel files will be sent to the organization’s registered email address.

Create a user

To create a new user:

  1. Click the ‘NEW USER’ button located above the 'User Accounts' table:

image.png

The system will open a page similar the 'User Account Details' page:

image.png

  1. Fill in all required fields (refer to the Edit a user account section for more information).
  2. Click ‘SAVE’ to finish.

Until the user logs in for the first time, the account will appear as 'Disabled'.


Revision #2
Created 2025-10-30 13:40:26 UTC
Updated 2025-10-30 14:01:31 UTC